All clients and prospective clients of A Helping Hand, LLC can expect confidentiality. We process all personal information on secure servers in the United States of America. We do not sell, license, rent or otherwise provide your personal or company information without your consent for the purpose of third-party marketing. All client records, including strategies, documents, graphic concepts, proposals and distribution lists for client marketing purposes, are considered confidential. Completed projects already unveiled to the public may be displayed as examples of our work in presentations and our digital or printed portfolio.
Voluntarily Provided Personal Data
Through our contact form, email messages, social media interactions, etc., existing and prospective clients voluntarily provide personal contact information, such as name, address, phone number, email address, social media usernames. A Helping Hand may occasionally use this information to send notices of new services or upcoming events, but recipients always have the option “opt-out” either by using the digital link provided or by contacting our office directly. A Helping Hand will not share your information with third parties without your consent unless we are complying with a legal process, preventing fraud or imminent harm and/or ensuring the security of our network and services.
Non-Personal Information Collection and Use
A Helping Hand collects anonymous online-user data to better understand how people use our website. This information includes but is not limited to the pages visited, links clicked, length of visits and the domain names from which visitors connect to our site. Combined with information from third parties to track usage trends, these data help improve our own website and those of our clients. As part of our service to our clients, we may develop reports of anonymous online activity to share with third-party marketing partners and customers.
Options to Limit Personal Information